Case study · AI website chat assistant

- Services
- AI Solutions, Web Development
- Technology
- Gemini, Claude, Docker
01 · The challenge
What stood in the way
Visitors ask the same questions about products, prices and delivery at all hours, and many leave when nobody answers. Generic chatbots make things worse when they invent prices or facts.
02 · The solution
What we built
CraftBot reads the website and answers only from its facts, with built-in safety rules: no invented prices, and off-topic requests politely refused. It re-reads the site every night, and a CMS webhook refreshes a changed page within seconds. Replies come in the visitor’s own language, Bangla or English, and when the answer is not on the site it points to phone, WhatsApp or the contact page.
It installs with one line of code, opens full-screen on phones and offers one-tap starter questions. Name, greeting, colours, logo and position can be changed without touching the site’s code.
One admin portal runs every client: revenue, live bots, chats and renewals at a glance; subscriptions and bKash, Nagad, bank or cash payments; an answer order across 13+ AI providers with automatic fallback; searchable chat logs with CSV export; and spam and cost limits per visitor, per minute and per day.
03 · The results
24/7
Answers from your own website
13+
AI providers with automatic fallback
1 line
Of code to install
Next project
Face Defender

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